Friday, November 21, 2014

Processing Contractor Inspection Requests

For those customers using the web site that lets their contractors request inspections online, you can now process those requests directly from your Staff site. If you have requests "Pending" you can see those directly on the Main page and select a request to begin processing it. If not you can go to the Contractor Search page and check the Dashboard menu options for a new Inspection Requests choice. This option takes you to a page that shows all existing requests whether they are Pending, Accepted or Denied. The various options available to you here are the same as from the Windows program. You can process requests, send e-mails back to contractors, view the permits involved, manage the passwords assigned to the contractors, etc. To my mind, the web site is easier to use for reviewing requests because its easier to jump around to view different pages and to send e-mails. Try it out and let me know what you think.

No comments:

Post a Comment