Friday, February 21, 2014

New Local Copy Setting in Global Options

Recently I have a rash of support calls where the culprit of problems turned out to be the "Create Local Copy" button. The "Create Local Copy" option was designed to give users a way to save various Maintenance databases locally so that ZP would not need to make an Internet call to get that data. In theory this would be a time saver but in reality the feature causes more trouble than it is worth. Now there is a new Global Personalization Options on the Two Tab of that screen that says "Allow Local Copy Option in Maintenance Screens." Keeping that option checked means the button will work as it always has. Unchecking that option means the buttons will be disabled for all users. For most customers I would recommend going ahead and turning this feature off. If you have a Maintenance Screen where the "Local Copy" button reads "Delete" instead of "Create", I would go ahead and delete the local copy before disabling the feature system wide.

No comments:

Post a Comment