Thursday, May 13, 2010

Changing Owner Names Video

As I expected, some former ZP 32 users are having trouble adjusting to the Contact File database in ZP SQL. In ZP SQL names are no longer stored in the property database. Rather, all names are stored in the Contact File database. This means the process of changing the owner name for an existing property is different in ZP SQL. I just posted a new Training Video on our web site to walk through how it is done. We've had a couple of cases where customer errantly tried to edit the existing Contact File name rather than add a new one. To help curb this  I also added an alert message to the Contact File screen if you attempt to edit the Last Name of a contact record there. In general you would never change that field unless the person (or company) legally changes their name. That doesn't happen too often.

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